Returns & Exchanges
At Maximilian Equestrian, we are committed to providing high-performance gear that fits perfectly. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the equestrian gear you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are free from horse hair or dirt.
Ship the Items
Affix the prepaid shipping label provided through our portal and drop off the package at your nearest authorized courier location.
Quality Inspection & Refund
Once our stable team receives and inspects your return, we will process your refund or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing